Privacy policy

Last updated: April, 2026

Barilliant provides a curated online experience for personalised chocolate bars and custom chocolate gifting across Australia and internationally. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following information when you interact with our website:

  • Personal details (name, email, phone number, address)
  • Order and transaction information
  • Device and browsing data (IP address, browser type, usage behaviour)
  • Communications with us (enquiries, forms, emails)

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve your browsing experience
  • Send relevant updates or offers (if opted in)
  • Deliver personalised marketing and advertising

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse website traffic, and deliver personalised advertising.

This includes services provided by:

  • Google Analytics
  • Google Ads

These tools help us understand how visitors interact with our website and allow us to display relevant ads based on previous interactions (remarketing).

You can manage or withdraw your consent at any time via the cookie banner on our website.

Marketing & Advertising

We may use your data to show you relevant advertisements across platforms such as Google and social media.

This may include:

  • personalised ads
  • retargeting based on website activity

You can opt out of marketing communications at any time.

Sharing Your Information

We may share your data with trusted third parties, including:

  • Shopify (our ecommerce platform)
  • Payment providers
  • Marketing and analytics partners (e.g. Google)

These providers only use your information to perform services on our behalf.

Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Opt out of marketing

To exercise these rights, contact us at:
info@barilliant.com.au

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy periodically. Changes will be posted on this page.

Contact

For any questions regarding this policy:

Barilliant
Sydney, Australia
info@barilliant.com.au